Meet our Service Department Staff

Adam WoosleyShuttle Driver

Afton NivensService Reception

Chad FosterService Technician

Dan BoxService Technician

Kris BucklesService Advisor

David KuleyService Technician

Eric WitherspoonService Detailer

Gene WalkerService Advisor

Jeff AndersonService Technician

Martha McGarityService Reception

Ralph LeftwichService Technician

Terry ShacklefordService Advisor

Tommy ChildressService Department Shop Foreman


Service Department

Service Department Staff

Time for your next scheduled maintenance? Problem with your vehicle? Schedule an appointment with our service department by clicking the button below. We will confirm your appointment with you within 12 hours of receiving your request.

Schedule Service Appointment


Why Us?

  1. Our well trained service and parts staff are here to provide you with the highest levels of customer satisfaction
  2. Convenient service and parts department hours
  3. Huge stock of manufacturer and other top-quality brand parts
  4. Factory-trained and certified technicians know your car inside and out, so you can be at ease with your vehicle repairs
  5. Convenient location to your work or home
  6. Transportation arrangements available or enjoy our spacious customer lounge while waiting for your service to be completed
  7. Full line of accessories available

Get Started Now!

Request Service Appointment
Request to schedule an appointment online for your next checkup.
Ask a Tech
Let our experts diagnose your vehicle's problem!
Vehicle Recall Request
Check for important safety hazards on your vehicle.

Service Hours

Monday: 7:30 am - 6:30 pm
Tuesday: 7:30 am - 6:30 pm
Wednesday: 7:30 am - 6:30 pm
Thursday: 7:30 am - 6:30 pm
Friday: 7:30 am - 6:30 pm
Saturday: Closed
Sunday: Closed

Our Location

Get Directions
Mercedes-Benz of Winston-Salem 691 Jonestown Rd. Winston-Salem, NC 27103 Get Directions


Mercedes-Benz of Winston-Salem has a state-of-the-art service center in Winston-Salem, North Carolina with the latest tools and technologies to repair your vehicle. Our service department is staffed with highly trained auto technicians who will properly identify and repair your vehicle's problem. To schedule a Mercedes-Benz car repair in the Greensboro area, please complete our online service appointment form and we will get you into our facility as soon as possible. It doesn't matter whether you just need a tune up or major repair, you can always trust the quality of service you'll receive at our Triangle car repair center.

We are committed to getting your vehicle fixed right the first time. When you need service for your Mercedes-Benz vehicle, there's no better resource than the knowledge of the people who designed, engineered and built it. Mercedes-Benz of Winston-Salem 's factory trained technicians know how to get the most out of your vehicle's performance. We have the tools built specifically for your vehicle as well as access to the most up-to-date technical service bulletins directly from the factory. Every service we perform comes with a competitive price.

At Mercedes-Benz of Winston-Salem we are required by the manufacturer to maintain Factory-Trained Technicians who know the product better than any quick-service operation. The factory issues bulletins to dealers concerning product updates and modifications that can benefit you. Our service advisors access our computer every time you come in for service to assure that all the latest modifications and engineering changes are available to you. Today's vehicles are expensive and technically very sophisticated. Our Triangle Mercedes-Benz staff is your best choice to maintain your vehicle.

When you visit our Mercedes-Benz service repair facility in Winston-Salem, North Carolina be sure to check out our other automotive services. We have a fully-stocked inventory of new Mercedes-Benzs, as well as used vehicles, with some of the Greensboro area's most competitive prices. The Mercedes-Benz of Winston-Salem finance department will get you approved for a low interest car loan in minutes. Visit us today and take care of all of your auto needs.